Doing the Right Thing

Doing the Right Thing

“Management is doing things right; leadership is doing the right things.” Peter Drucker One of the common values organizations promote is to “do the right thing.” We are encouraged to apply this standard when facing a difficult challenge, such as a difficult customer...
Worrying About Work – Time to Recharge!

Worrying About Work – Time to Recharge!

“Our fatigue is often caused not by work, but by worry, frustration and resentment.” Dale Carnegie When was the last time you got away from work? Dr. Art Markman, in his Harvard Business Review article “How to Forget About Work When You’re Not Working” (August 25,...
The Perfect Leader — Myth or Reality?

The Perfect Leader — Myth or Reality?

“Perfection is not attainable, but if we chase perfection, we can catch excellence.” — Vince Lombardi Leaders are accountable for getting work done — not to be perfect. The marketplace and workplace are dynamic, where imperfection, change, and uncertainty are the...
Agreeableness — Asset or Liability?

Agreeableness — Asset or Liability?

“When you start to work with someone, there’s a negotiation that takes place involving what’s going to happen when you have a difference of opinion. Most attempts at collaboration never survive the negotiation. Merely being agreeable is not enough.” —...